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2016-06-06
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It was by far the WORST experience I had in any restaurant in my last 27 years that I HAD to make an account to comment.It was my 2nd time there and last time although the service was slow and rude since it was busy I thought maybe it's better when it is not. And I just wanted to have a quick drink and I'm already in the area so why not.Today it definitely was NOT busy. I was sitting outside and only 3 tables (including mine, which is only 2 ppl) were there at 4 or 5 pm. There were seriously MOR
It was my 2nd time there and last time although the service was slow and rude since it was busy I thought maybe it's better when it is not. And I just wanted to have a quick drink and I'm already in the area so why not.
Today it definitely was NOT busy. I was sitting outside and only 3 tables (including mine, which is only 2 ppl) were there at 4 or 5 pm. There were seriously MORE servers than customers.
But some how my drink NEVER came. I waited like an hour without her telling me anything. She just said it's coming. I finished my food, my bf finished his drink. I still waited. Then the cocktails drink of ANOTHER table came when they ordered only 10 min ago. By this time I was furious. I just told him to get the bill and leave. He asked the server why my drink never came, and she said cuz the bartender was not there (for an hour)
First, if you know the bartender is gonna be gone that long, YOU SHOULD LET ME KNOW. I don't need a cocktail, I can change. The thing is you didn't let me know, and made me wait SO long.
Second, they served another table BEFORE me when I ordered first, like AN HOUR before.
Third, she was NOT sorry until my boyfriend (who is super nice and polite, usually NEVER confronts anyone) asked her WHY that she said sorry in a rude tone.
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