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2022-09-23
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I booked the "獨家 Staycation 優惠: 帝苑酒店 The Royal Garden 住宿連餐飲" inclusive of dinner and breakfast buffet.The dinner buffet included in this package is compulsory for guests to start the buffet at 8:15pm. At the time of booking the buffet, I thought there would be 2 rounds of buffet and 8:15pm time slot would be the second round as a common practice in many hotel. As it turns out, there are no second round and the buffet is just a continuation since its start at 6pm for other non-package customers.
The dinner buffet included in this package is compulsory for guests to start the buffet at 8:15pm. At the time of booking the buffet, I thought there would be 2 rounds of buffet and 8:15pm time slot would be the second round as a common practice in many hotel. As it turns out, there are no second round and the buffet is just a continuation since its start at 6pm for other non-package customers. As you'd expect, the food was 80% gone, presentation of the food looked like its leftovers from other customers, refilling was awfully slow. Cold bar and seafood had already been left there for 2 hours and the hotel is just feeding you scraps. I cannot understand why, as a paying customer I had to suffer from this treatment. The package is not cheap and there are no reason for package customer to be forced to eat leftovers and scraps from the dump. Be warned of this horrible arrangement. Highly NOT recommended.
photos are taken at time of entry, as you can see, its a pigs fest.
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