Carbone

營業中

休息中

Item: Carbone
Rating: 3
Author: Leon3003

207 食評

味道

環境

服務

衛生

抵食

51053

中環

$801以上

意大利菜

132

Leon3003

等級1

I seldom write reviews and it is even rarer for me to write a negative one for a restaurant. In fact, this is probably only the second time I've had such an appalling experience that I feel obligated to warn potential visitors. I would have brought up all the legal issues that they are likely to have breached here if it were not for it being the birthday lunch for my friend.
We visited as a party of three, the two accompanying me decided that they were going to share the lunch set and have an additional a la carte dish, whereas I decided to go full on a la carte. Everything was fine (apart from the uni pasta that was way too fishy for us to consume) until the waitress attended our table as we finished our mains and ordered dessert.
The waitress let us know that we, apparently, could not order the lunch menu for sharing. I stated that that is fine, and so that must mean that we are entitled to more food on the lunch menu, having 'ordered two'. She said that was not the case, as "Sir, this is a Italian fine dining restaurant, you cannot share a lunch set". At this point I was infuriated, but I did my best to compose myself. It seems that this insolent waitress has already 'analysed' me and declared me as a peasant who has never been in a 'restaurant' and could only afford to share a stick of fishballs with ten others on the street. How dare she? I have been to almost all of the Michelin starred restaurants in London and the majority of the ones in Hong Kong, and she feels that this was the first time I stepped into a Western restaurant?
I further questioned on how is it that we must pay for 2 lunch menus but only order one combination of dishes. She asserted that the these were "family portions" and were "meant to be shared", and that it was 'her bad' for not letting me know at the start when I ordered. For all those who have studied even the tiniest bit of basic contract law should understand the formation of contract here. I told them that this did not make sense at all, especially when the menu stated the price for one person. I further questioned what happens if I visit alone for lunch, at which point another member of staff stepped in and told me that if I come alone, I am to pay for two people. At this point, I expressed once more the ridiculousness of the menu, and that the menu should simply be worded as "lunch for two" and listed the total price, instead of the $388 price per person stated but the only reply I received was "but the portions are quite big".
As I said, I would have thrown a bunch of contract law stuff at her, but I really did not want to make a scene when celebrating my friend's birthday. This is possibly the worst experience I've had in my life so far, and is the first time I have had been looked down upon by a waitstaff.