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2018-12-28
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Worse tasting meal ever! Family dinner with overseas guests in large private room - ordered the set menu - famous 章茶鴨 which I was recommended by staff to keep on the menu as is their signature dish, turned out to be dry and tough and the 沙鍋雲吞雞煲翅 was watery and bland, as if it was a small portion diluted down to cater for our table of 16. All other dishes on the menu were of equally low standard too. I made a complaint the next morning. Was informed it was the head chef’s day off on the evening o
I made a complaint the next morning. Was informed it was the head chef’s day off on the evening of our dinner, and the meal was prepared by an assistant chef. A quick apology was given with an offer of a free duck on our next visit. When I queried about the soup, the response was “我會轉達湯的問題，因為是貴價菜的，我話唔到事，鴨一定可以，其他請等候回復”....of course, I never heard back.
As a host, it was a most embarrassing and disappointing evening for me, let alone my guests. I will be writing to Michelin too to suggest they review the eligibility of Zhejiang Heen of its award.
張貼