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2021-04-07
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We had a shockingly bad experience and will caution other customers to stay away from this place. Biggest complaint is the waiter who served us had been wearing mask under his chin the whole night, including taking orders, serving food and talking to guests!? We asked him to pull it up but he still didn’t want to wear mask properly and asked us to report him if we want. It shows total ignorance to guests’ health and is extremely irresponsible during pandemic. Second complaint is they messed up t
Biggest complaint is the waiter who served us had been wearing mask under his chin the whole night, including taking orders, serving food and talking to guests!? We asked him to pull it up but he still didn’t want to wear mask properly and asked us to report him if we want. It shows total ignorance to guests’ health and is extremely irresponsible during pandemic.
Second complaint is they messed up the booking and my friend had no cake for her birthday. We made it clear it’s for a birthday and requested a cake when making the booking. When we arrived, a waitress said we need to pre-order the dessert 20-30 mins prior, which we did. After 45 mins, there’s no cake. The same waiter who didn’t wear mask said how about we just cancel the dessert as it’s not even made and we need to wait for another half an hour. It’s really disappointing and embarrassing to not have a cake for a birthday dinner and worse part is the waiter totally didn’t care we were there for a special occasion and did nothing to remedy the situation.
Lastly, the same waiter missed out 2 orders and has been busy drinking and entertaining two other tables which ordered more drinks and made a lot of noise. It made many other guests feel left out and you can see the annoyance on many people’s faces.
We do hope people support honest and responsible restaurants to weather the pandemic but not a place like this restaurant which makes money out of us but couldn’t care less about our wellbeing or experience.
張貼