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2021-06-27
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Not impressed by Gram. The experience was pretty bad. We were a table of 7, and expecting social distancing separation (4 +3), instead they placed us in separated tables of 2's in a row.. The waiter took our order, and we asked him to repeat the order, since we were a large group . 20 minutes later, a waitress came and took our order again, blaming the waiter being new and didn't put through the order! Not really apologizing for their mix up - eventually a waitress came and offered us wine
The waiter took our order, and we asked him to repeat the order, since we were a large group . 20 minutes later, a waitress came and took our order again, blaming the waiter being new and didn't put through the order! Not really apologizing for their mix up - eventually a waitress came and offered us wine whilst we wait, umm.. the special offer when making reservation through OpenRice was a glass of complementary wine !! So they did nothing to make up for their delay!
They also had a special offer for a cocktail with Onthelist, but was also not very well organized, the QR code was to sign up to OTL, but most of us on the table were already OTL members, so it took ages for the host to finally agree that we were eligible for the cocktail too.
The food was OK but not anything special, experience had a lot to be desired.
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