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2021-05-02
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I went there for lunch with my girlfriend.The first encounter with the front desk was terrible. Just upon arrival they forced us to use the ‘leave home safe app’ in order to be accepted in the restaurant. Despite informing them that I don’t have the app, and moreover i use a company phone (i cant install software there without permission), they invited me to leave if i was not scanning the app.I wonder how come a restaurant can treat their customers in such a rude and inflexible way.One may thin
The first encounter with the front desk was terrible. Just upon arrival they forced us to use the ‘leave home safe app’ in order to be accepted in the restaurant. Despite informing them that I don’t have the app, and moreover i use a company phone (i cant install software there without permission), they invited me to leave if i was not scanning the app.
I wonder how come a restaurant can treat their customers in such a rude and inflexible way.
One may think they are very commited in fighting the virus but, oh boy, once you enter inside you realise they are at full capacity, using 100% of the tables which are extremely close to each other. When it comes to their profit, following HK laws on virus prevention is not important anymore.
Aside from that rude attitude from front desk and the restaurant not abiding by the legal regulations, the rest of the staff was friendly and tried their best despite the extremely slow speed from the kitchen. The waiting time between dishes was abnormal (maybe because they are running the restaurant at full capacity).
To the chef, i would suggest to control the salt levels, as both the salad, and the sides of the pork belly were extremely high.
Due to the lack of customer-focused experience, we are not coming back.
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