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Pizza 內有 hair
2017-06-19 713 瀏覽
Lousy restaurant, 18/6/17, 14:30, around 6 tables of customers only, 10 staff walking, chatting around, no air con (in fact, we was not informed air con was out of service, we thought "style", slippery floor, seated down for 10mins, no one came, we need some water, we decided to help ourselves, finally one staff aware, we ordered one watermelon juice $50, one pizza $160, while waiting, kids went to the "kids corner", wanted to hv something fun but it was terrible, all candies melted, pop corn a
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Lousy restaurant, 18/6/17, 14:30, around 6 tables of customers only, 10 staff walking, chatting around, no air con (in fact, we was not informed air con was out of service, we thought "style", slippery floor, seated down for 10mins, no one came, we need some water, we decided to help ourselves, finally one staff aware, we ordered one watermelon juice $50, one pizza $160, while waiting, kids went to the "kids corner", wanted to hv something fun but it was terrible, all candies melted, pop corn all "wet, not crunchy", ice cream machine out of service. Asked for the crayons n papers for kids (supposed offered by staff), staff kept searching here n there, finally got 2 "used " incomplete set) Watermelon juice very dilute like water, pizza, after 2 bites, hair was found. Staff came, took away, said sorry, turned her back quickly. After a min, she offered making a new one, we refused, she said manager was informed.... we just wanted to settle the bill n leave..after a few mins, nobody came, we decided to leave, bill showed "one juice $50+ one pizza $180 +one pizza $180 (really don't know where is $180 from)", we can't keep "silent" anymore and asked to see the manager....
The manager : air con(we didn't complain), ice cream(we didn't complain), not his fault, no service, he was not the one, he will tell the one who was responsible for the area, he was busy w another complaint customer, 1800feet, such a "big" restaurant, he was the only manager, busy busy, (only 6tables occupied), conclusion, everything not his fault, he didn't show up because restaurant is so big, he was busy. We didn't want to waste our time to listen to his "reasons", he even followed us til the outside of the restaurant to finish his "last speech". He didn't apologize for the hair, unhygienic, lazy staff but gave "reasons" for his "strong n confident" speech.... please think before you go!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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用餐日期
2017-06-18
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