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poor delivery service and food quality
2016-10-16 797 瀏覽
The meal wasn't cheap $497 HKD for 6 dishes, one was wrong. I got a call saying they are down in the foyer, I go down down and the delivery guy was not there. I called them they said he's on his way, then I notice other people also waiting for their delivery. I waited about 20 minutes. They are calling people before they arrive to make the customers wait so the delivery man doesn't wait. This is not acceptable considering the premium they are charging for the food. Also they won't bring the food
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The meal wasn't cheap $497 HKD for 6 dishes, one was wrong. I got a call saying they are down in the foyer, I go down down and the delivery guy was not there. I called them they said he's on his way, then I notice other people also waiting for their delivery. I waited about 20 minutes. They are calling people before they arrive to make the customers wait so the delivery man doesn't wait. This is not acceptable considering the premium they are charging for the food. Also they won't bring the food up to your floor you have to come down, even McDonalds for a 70 dollar meal will bring it up.  When the delivery man finally came he wasn't polite, actually quite rude and didn't apologise for making me wait so long. 
For the food itself, if the food was of good quality I wouldn't mind waiting so long but the Pad Kee Mow tasted like a  greasy cantonese meal, the noodles wasn't the wide traditional Thai noodles for Pad Kee Mow and the cost for the similar local meal is 30 HKD. Pineapple rice wasn't in a Pineapple, they made a mistake with one dish and then said the delivery man is still in the foyer, that was a 20 minute wait. Overall the food was very sub poor and wouldn't recommend them to anyone. 
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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用餐日期
2016-10-16
等候時間
90 分鐘 (外賣送餐)