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2012-10-26
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It's my first review to write on Openrice and I feel disappointed that I must write a negative review.My friend and I brought two discount coupons(50%off) for lunch. When we arrived, the waitress told us that the discount coupon are only available for one order. However, it does NOT say on the coupon and the waitress did not explain clearly when I called for booking.It was already not a pleasant start.Our food arrived after 20 minutes or so, and I was so surprised to find the size of MEAT they s
My friend and I brought two discount coupons(50%off) for lunch. When we arrived, the waitress told us that the discount coupon are only available for one order. However, it does NOT say on the coupon and the waitress did not explain clearly when I called for booking.
It was already not a pleasant start.
Our food arrived after 20 minutes or so, and I was so surprised to find the size of MEAT they serve!!
I thought I'm here for Tonkatsu but what I saw was a tiny piece of meat about 15g.
I have been to many many Tonkatsu place including Tokyo, Osaka, New York, Los Angeles etc but never encounterd anything like this before. It was truly shocking so I called the waitress.
I very nicely commented and asked discount on two orders. Then the waitress(owner?) immediately became so emotional and mad and rudely told me to " Never come back to our restaurant".
This was so surprising and I just didn't know how to react.
From this experience, I will never go back to the restaurant as she mentioned.
You can get so much better service, food quality, everything in Saboten or Bairin.
I'm sorry to say but I feel like this place is a rip off. And definitely inauthentic.
PS -Rice and cabbage were good. Meat was unacceptable. Shrimp was not big as they mentioned. Little pickles has no taste.
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