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Rude, terrible service
2020-07-09 525 瀏覽
Randomly chose  this restaurant for lunch as in the area. First time going to this restaurant. Got a table quite quickly for 2 adults and 1 toddler (1.5yo). The restaurant was not busy when we got there. The restaurant is small with only 4 small tables and served by one waitress. Initially when we ordered, there were no issues. We ordered 2 lunch sets. However after ordering, the waitress became very rude to us, whilst she was still friendly to other customers. She told us off as our 1.5yo toddl
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Randomly chose  this restaurant for lunch as in the area. First time going to this restaurant. Got a table quite quickly for 2 adults and 1 toddler (1.5yo). The restaurant was not busy when we got there. The restaurant is small with only 4 small tables and served by one waitress. Initially when we ordered, there were no issues. We ordered 2 lunch sets. However after ordering, the waitress became very rude to us, whilst she was still friendly to other customers. She told us off as our 1.5yo toddler was touching the wall decorations so will held him tight to avoid him touching. She was impatient when we asked what drinks were served with the lunch sets, as it wasn’t listed on the menu. One of the two lunches we ordered was served. She forgot our drinks order until I reminded her. Then she gave us only 1 drink. When I asked for the 2nd drink, she gave us the wrong drink and gave it to us unwillingly, dropping it on our table like we were beggars. At that point, I realised maybe she was rude to us because she thought we ordered only 1 set lunch to share (which was not the case and also not a valid reason to be rude).  We already finished our 1st set lunch, but she completely forgot our 2nd set lunch. 3 customers at other tables who ordered after us received the same lunch that we ordered. When I enquired, she had no idea she forgot, even though she checked that she had written down the order. As it was already a long time since we ordered, we end up paying without ever receiving the 2nd set lunch. Waitress was not apologetic and charged us for 1 lunch set and the 2nd drink.  I’m very disappointed by the rude and unprofessional service. Will never visit again and do not recommend visiting.
題外話/補充資料： We ordered from the set lunch menu, very typical food - pad Thai and fried rice, both of which are popular dishes ordered by other customers.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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服務
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抵食
用餐日期
2020-07-02
等候時間
2 分鐘 (堂食)
人均消費
$60 (午餐)