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2010-06-10
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I'm really sad to have to write this because I used to love Paul's Kitchen and their cosy dinner sets. However, I'd really like to share my latest dining experience there and I'll try to be as neutral as possible.I had been to Paul's Kitchen 2x before, and had the 3 course dinner set with Salmon and Roast Baby Chicken. Both times, the food was quite good, nicely cooked and yummy, and as everyone already said, the potatoes were great! The best part is ending the meal with a hot and sweet crispy A
I had been to Paul's Kitchen 2x before, and had the 3 course dinner set with Salmon and Roast Baby Chicken. Both times, the food was quite good, nicely cooked and yummy, and as everyone already said, the potatoes were great! The best part is ending the meal with a hot and sweet crispy Apple Crumble with ice cream, which I absolutely loved both times previously.
Last night I decided to share this delightful restaurant with my friends and had a private birthday dinner in the VIP room of Paul's Wine Bar (a few doors down). Here's the summary:
FOOD:
-7 people ordered the Signature Roast Chicken, all except 1 were UNDERCOOKED (raw and pink meat)
-Paul did apologize, blaming it on an oven problem, but this sort of thing should never happen in a restaurant(!) If it was a hair in my soup, fine, but raw chicken is a severe NO-NO as you can get people seriously ill!
-the other 3 people got Pork / Lamb as their main course and were quite pleased
-desserts were sub-par, the Apple Crumble was not hot at all and the crumble was dry and cold, nothing like before!
SERVICE:
-our party of 10 only had 1 server, who maybe came to help us once every 20 mins and was nowhere to be seen when we needed him
-as a result, our glasses were empty most of the night and we had to wait around 20 mins between courses
-overall service was slow and the night dragged because of this
I have to say that I was VERY disappointed with Paul's Kitchen this time around. After hyping it to all my friends, I was embarrassed that they all had such a bad time and still had to pay over $300 each for their horrible meals.
Paul did not give us anything for free to compensate for the raw chicken, but just a 10% discount on the chicken only, which I think was quite unreasonable for nearly giving all of us food poisoning.
OVERALL:
-Paul's Kitchen is good to try, as you might be lucky and everything should taste fine
-I recommend going there on a date or in a small group, maybe max of 4 people, otherwise they cannot serve you properly in a timely fashion
-The VIP room in the Wine Bar is cosy and nice, but no one is there to serve you, so expect to wait a long time to just order some drinks
-When ordering the chicken, maybe ask them to make sure it's cooked thoroughly!
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