33
7
3
等級2
15
0
Should improve the quality of service
2018-03-12 1224 瀏覽
The food was fine, me and partner both enjoyed  the food a lot, however I really wish the staff here improve the service quality. I called to reserve a table for 2, but when I arrived, they failed to find out the booking record, it made me feel so confusing, and their attitude towards solving this problem was not enthusiastic enough, it was like I were the one who brought them trouble, I tried my best to express my request and feeling in a polite way, but I received in return was poker faces.  I
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The food was fine, me and partner both enjoyed  the food a lot, however I really wish the staff here improve the service quality. I called to reserve a table for 2, but when I arrived, they failed to find out the booking record, it made me feel so confusing, and their attitude towards solving this problem was not enthusiastic enough, it was like I were the one who brought them trouble, I tried my best to express my request and feeling in a polite way, but I received in return was poker faces.  If I hadn't paid for the meals from group buy already, I don't think I would stay there to eat. As a fine dining restaurant, maintaining the food quality is far from enough, the provision of service is also crucial for customers to make decisions whether they will come back or not. 
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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用餐日期
2018-03-07