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2024-02-14
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We looked online and saw a Valentines Menu which did not specify at which hours they are serving that so we booked for lunch. At the website, they asked if we want a booth seat or a counter seat. We chose booth seat.When we arrived, we saw our booking name on their screen, assigned with a booth seat, but the waiter took us to a counter seat. After clarifying, another waiter came and sat us on the booth. When we asked about the Valentines menu, they said it is for dinner only, which has not been
When we arrived, we saw our booking name on their screen, assigned with a booth seat, but the waiter took us to a counter seat. After clarifying, another waiter came and sat us on the booth. When we asked about the Valentines menu, they said it is for dinner only, which has not been mentioned on their website.
Halfway through our meal, two customers came in. We heard the staff apologised for not being able to sit them at their usual seat - where we are sitting at. Then we realised the reason they sat us at the counter even though we have booked for the booth, was to please their usual customers. Although it’s none of our business, it’s still worth-mentioning that the people sat next to our table had their orders messed up 3 times.
Other than the unclear menu and the poor service, their food was also really average considering the price. The chicken cutlet sando was served cold and it was dry and flavourless. The salmon tataki has no salmon taste at all. The crunch was supposed to add texture which we get, but it’s also a bit stale. We ordered both desserts to try and they are both disappointing as well - popping ice cream was Kowloon Diary vanilla ice cream with stale popcorns on top, the olive oil and nori were pointless.
Had to say though, their hamachi hotdog was delicious. And $50 for 300ml of sake was very reasonable.
We tried other Japanese restaurants from the Pirata Group and had some great meals. Hence didn’t expect this quality of food and service at all.
張貼