2017-06-26
2437 瀏覽
This is the first time I'm commenting in OpenRice.Around several weeks ago, I made a reservation in this restaurant to celebrate my first year anniversary with my boyfriend. The booking time was 6:45 pm, but when we arrived at the restaurant entrance punctually, it was closed! There were two other couples also waiting impatiently at the front door at that time. On OpenRice, it says the restaurant supposedly opens at 6:00 pm, and it was already 7:00 pm! When we called the restaurant, it was dire
Around several weeks ago, I made a reservation in this restaurant to celebrate my first year anniversary with my boyfriend. The booking time was 6:45 pm, but when we arrived at the restaurant entrance punctually, it was closed! There were two other couples also waiting impatiently at the front door at that time. On OpenRice, it says the restaurant supposedly opens at 6:00 pm, and it was already 7:00 pm! When we called the restaurant, it was directed to the answering machine, and the voicemail mailbox was full!
Ok, I understand perhaps the restaurant was out of business, or the boss had to run away from its creditors, or there were urgent incidents that occurred within the family or something. But at least you should contact those who have made reservations to let them know, or make some announcements on the OpenRice or Facebook pages. This way, we'll have time to book other restaurants.
Since it was already 7:00 pm at that time, it's not easy for customers to find alternative restaurants nearby, especially on a Saturday night. And I wanted to give my boyfriend a surprise, and lo and behold, I was the one who got surprised when I saw the restaurant was closed (and thousands of profane words popped in my brain).
Such irresponsibility is not acceptable. From now on, no matter whether I book anything (restaurants, hotels, events), I'll call the venue on that actual day to triple confirm they haven't run out of business yet!
第一次在Openrice留言。
提前幾個星期就預約了這間餐廳,慶祝我同男朋友的週年紀念。預約時間是6:45pm,但當我們準時到了門口後發現,餐廳沒有開門!當時門口亦有另外兩對情侶站在門口等。前提是,餐廳的營業時間是下午6點開始,我們那時已經是7點!!!打電話餐廳沒人接聽,留言信箱滿。
ok,我可以理解可能餐廳已經執笠,或者經理老闆跑路,或者家裡發生大事來唔到,whatever。但是,唔該你打個電話通知一聲已經訂位的客人,或者openrice、facebook告示出來。這樣大家會有時間預定其他餐廳!
已經7點,你要客人臨時在附近找家餐廳是不容易的ok?因為是星期六!而且是給男朋友的驚喜!現在臨時臨急也很難找到合心意的餐廳,仲驚喜彩虹咩!只想講f!此處省略一千字⋯
這種極度不負責任的餐廳相信無論之後去邊都唔會成功。此後,我預訂任何事情,餐廳,酒店,我都會在當天打電話確認佢地未執笠!
張貼