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2018-05-19
1115 瀏覽
This place had terrible service, we came here to celebrate a birthday and they forgot to include the birthday message in the dessert we ordered even tho we confirmed this morning. What’s even worse is, we sent back the dessert to have the message written on, and they said they don’t have any material to write a simple happy birthday! They took another 20 mins to rearrange our dessert and finally had the sense to write happy birthday with jam..... we ordered the lemon tart and it was terrible. Th
Then we asked for the bill.... manager acknowledged us and carried on serving other customers... which is fine and then she seemed to have some goldfish memory and pretended we did not ask for the bill. Waved her over again but she did not see. And waved her over gesturing “we want the bill” she acknowledged and carried on taking dishes to other customers.... waved her over again “she nodded” what is this!!!!! I almost literally walked out of the resturant at this point! Then 20 mins later she had the nerve to come over finally just to confirm my reservation and then another concierge asked if we reserved under my name. Another 10 mins later the bill finally came. So in total it took 30 mins just to ask for the bill and no apology just the bill and they did not charge us for the dessert they screwed up! Worst service I have ever experienced during my 8 years in Hong Kong! Wouldn’t recommend as the food was average !
張貼