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No matter how good your food, or how spectacular your venue, if your service is lousy then that’ll set you back to zero. Yesterday was the first time ever in my life I walked out of a restaurant without ordering because of a server who not only not know what’s on their menu, but was rude when I asked to confirm that what I wanted to order from a picture in their menu was in fact the same as what I was about to point to. She was patronizing and downright rude. In response to my question of “ Is
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No matter how good your food, or how spectacular your venue, if your service is lousy then that’ll set you back to zero. Yesterday was the first time ever in my life I walked out of a restaurant without ordering because of a server who not only not know what’s on their menu, but was rude when I asked to confirm that what I wanted to order from a picture in their menu was in fact the same as what I was about to point to. She was patronizing and downright rude. In response to my question of “ Is this the #771 on your menu?”, she pointed hard at that picture of tea being poured out of a teapot and said “ this is a teapot and you can choose (flavors from) this, this, this, this.” What sort of answer was this
!!
We actually let it go, 4 of us ordered 2 drinks and was in the middle of deciding between some food when she said “GOSH” and walked off!!

This server is already the floor manager for the day! My turn to say GOSH 😞😱

Last straw on the camel’s back and left the restaurant.

BTW, we proceeded 1 level to La Rambla. Most pleasant service team. Professional, pleasant and warm. Kudos !
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
環境
服務
衛生
用餐日期
2023-04-22
用餐途徑
堂食
用餐時段
其他