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2022-12-26
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The omakase dinner at UMI on Hollywood Road is the worst omakase experience I ever had for the following reasons : 1. we made the reservation one month in advance but couldn’t get the spot we wanted. The male staff told us that they were only able to confirm reservation the day before, hence couldn’t give us the seats. It however turned out they were only reserving the better spot for a bigger group. 2. They have different menus for dinner, but the staff couldn’t explain the differences properly
1. we made the reservation one month in advance but couldn’t get the spot we wanted. The male staff told us that they were only able to confirm reservation the day before, hence couldn’t give us the seats. It however turned out they were only reserving the better spot for a bigger group.
2. They have different menus for dinner, but the staff couldn’t explain the differences properly, as a result we couldn’t get the food we wanted.
3. We liked the dessert (it’s a strawberry mochi, which would literally take one bite to finish!) and asked to buy an extra serve, the staff however told us that there is no time to serve another dessert because others are waiting for the seats and we have to leave.
4. The most ridiculous thing is that there is a 2 hour time limit for an omakase dinner, which cost over 2000 HKD Per Head! And we were not made aware of this when we made the reservation nor when we entered the restaurant, which is completely absurd! When we spend more than 6000HKD for food and sake, we would be expecting top quality food, top tier service with no time limit, which this place has obviously failed to deliver on all measures! ***In conclusion: ordinary food, terrible seating arrangement, abominable services with complete disregard for the comfort of the customers. I will never go to this place again and I would advise you to do the same. You will have a better dinning experience at a conveyor belt sushi.
張貼