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2013-10-30
2468 瀏覽
I purposely created this openrice account to express my dissappointment and anger towards Coyote Bar & Grill.3 of us arrived 9ish pm last night, we told a staff we would like a table for 3, for dinner.The staff told us to wait at this bar table, there's this table about to leave. Fair enough, we ordered 3 caronas meanwhile.We waited for almost 10 minutes the beer still haven't came, just when we were about to ask for assistance, the same staff come back and told us to go upstairs, "there's a tab
3 of us arrived 9ish pm last night, we told a staff we would like a table for 3, for dinner.
The staff told us to wait at this bar table, there's this table about to leave. Fair enough, we ordered 3 caronas meanwhile.
We waited for almost 10 minutes the beer still haven't came, just when we were about to ask for assistance, the same staff come back and told us to go upstairs, "there's a table for you "for now"" she said.
We got upstairs, looked around, there were 3-4 tables empty (we couldn've got seated when we got there).
After being seated, again, for 5 minutes, the beers we ordered at first FINALLY arrives after all.
We looked at the menu and discussed, then decided to order our food.
The real NIGHTMARE started when this staff Arlene A (according to our bill) started serving us.
She has some REAL attitude problem. We ended up spending almost $900. We certainly did not go there to eat & get bullied by your grumpiness and bad manners. She does not even have the most basic serving manners and standards.
We asked for 3 waters for a start, she only brought one.When we were half way eating, she came over, barely even asked if we were done and just took our unfinished plate. In the end, when we wanted a last round of drinks and the bill, we saw our drinks ready at the bar, but instead of bringing it to us, you can tell she purposely decided to go do the least important things. Such as tidying up some extra utensils on the serving counter, chit chatting with her coworkers with BIG smiles and laughter, cleaning up tables that's been sitting there for like forever. Once she was done with all of that, she finally remembered us, brought our beers over with an impatient face. Of course she forgotten our bill. My friend had to ask, THEN she brought it over. After I have signned the bill, I accidentally taken the wrong credit card receipt. She decided to speak up and try to grab the receipt out of my hand...
I will never ever go back to Coyote Bar and Grill. Honestly, their food is very average, unauthentic mexcian food. If it wasn't for the sake of my friend's bother (who just arrived to Hong Kong visiting, thank you Coyote for making it such a "memorable" welcome dinner), who really wanted nachos and somewhere to chill & drink, we wouldn't have decided to give Coyote a try.
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