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2011-03-16
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i'm pretty skeptical when it comes to clubs serving food, but i do think dragon-i does a killer dim sum, so was curious as to what hyde's kitchen could offer. after all they advertise an entire lounge floor and have a kitchen. can't be that bad right?2 of our party ordered the set menu, the salad took nearly 20mins to arrive. we played pool to kill the time- but who really has 20mins to wait for a salad when you only get a 1 hour lunch break?i ordered the truffle fries- i've had truffle fries at
2 of our party ordered the set menu, the salad took nearly 20mins to arrive. we played pool to kill the time- but who really has 20mins to wait for a salad when you only get a 1 hour lunch break?
i ordered the truffle fries- i've had truffle fries at other lounges in hong kong and am a huge fan so was super excited for some yummy goodness.
about 15mins after i'd ordered the fries, i saw a tray at the service station sitting with dirty used plates from the other tables and a full bowl of french fries. i said to my friends "i really hope those aren't my fries".
the waitress literally left them on the tray with the dirty plates just sitting out next to our table before picking them up and serving them to us about 5mins later!!! seriously??
i tasted about 1 or 2 and i usually don't send food back but how can you really serve someone smth thats been sitting on a dirty tray out in the cold- this isn't a cha chaan tang (i havn't even seen it done there) and there weren't really any other customers, not like she was too busy to see it, she was just walking back and forth in front of the bar!!
i sent them back, and she returned a bowl of hot fries about 5mins later- the manager (or some guy who was in charge) asked her right next to our table whats going on with the fries and the waitress just said to him "they complained they were cold". nice customer service....
the fries sucked. they were frozen fries that had been flash fried and you couldn't taste any truffle- there were some black pepper looking bits sprinkled on top which i'm assuming was sposed to be the truffle. for that price i would've rather gone to mcdonald's for some hot and well seasoned food.
we got the bill- lunch took 90mins and my friends didn't even get offered their dessert or tea/coffee which was included in the set menu.
close down your kitchen hyde- if you're a club, be a club. don't pretend to serve food.
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