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2023-07-08
1974 瀏覽
My husband and me had lunch here last week.The staff greeting us were lack of friendliness without warm welcoming, and they did not smile, except the ladies at the reception and the young man who introduced the drink list.After we ordered drink, no one offered us the food menu. Our heads turned towards the staff but no one noticed we needed help. I thought they might be very busy for some sorts of things. We needed to wait for 20 minutes to get the menu and another 20 minutes to order food. The
The staff greeting us were lack of friendliness without warm welcoming, and they did not smile, except the ladies at the reception and the young man who introduced the drink list.
After we ordered drink, no one offered us the food menu.
Our heads turned towards the staff but no one noticed we needed help. I thought they might be very busy for some sorts of things. We needed to wait for 20 minutes to get the menu and another 20 minutes to order food.
The staff serving our table, was too professional with coldness. We felt sitting in a lecture hall for lecture.
We are doubtful about the attentiveness and caring service that your restaurant provided.
It was not our first time here but we felt the service was different this time.
We know that your restaurant is commercial style, but it was not what we expected.
The day of dining was to celebrate my birthday, though they knew, none of them said happy birthday to me nor offered to take pictures for us.
We were so disappointed!
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