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2016-10-11
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Went for dinner on Saturday night with my boyfriend. We ordered several dishes to share: Starter of Mozzarella di Bufala: was good but what can go wrong with a mozzarella?!Pasta with a white meat sauce dressing: was really good and perfectly cooked even if the cut of meat seemed very "fatty"Pizza Caprese: the pizza was the worse I have ever eaten in my life! I specific ordered that pizza as I wanted the mozzarella di bufala. When it arrived there was barely any mozzarella on top (probably 1 s
We ordered several dishes to share:
Starter of Mozzarella di Bufala: was good but what can go wrong with a mozzarella?!
Pasta with a white meat sauce dressing: was really good and perfectly cooked even if the cut of meat seemed very "fatty"
Pizza Caprese: the pizza was the worse I have ever eaten in my life! I specific ordered that pizza as I wanted the mozzarella di bufala. When it arrived there was barely any mozzarella on top (probably 1 slice in the middle), it was really dry and absolutely zero dressing (no olive oil, no salt, etc). When you are paying 178 $ for a pizza you at least expect to have a tiny bit of mozzarella on each slice!
I politely told the waiter that we were unhappy with the pizza and that it was way too dry and he said that he could bring us extra mozzarella. I thought it was excellent customer service...until the bill arrived! He charged us for HK$88 for the extra mozzarella! Absolutely ridiculous! We ended up paying 266 $ for the worse pizza I have ever had in my life!
They had the chance to deal with the complain and they just decided to ignore it and charge even more! No doubt the restaurant is always empty!
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