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餐廳: 新同樂魚翅酒家
資訊:

為推動全港減鹽減糖新飲食文化及新生活態度,環境及生態局、降低食物中鹽和糖委員會及食物環境衞生署食物安全中心推出了「少鹽少糖食店計劃」,參與食肆會提供少鹽少糖選項予顧客,部份更會提供特定減鹽減糖菜式。參與減鹽減糖食肆會獲發計劃標誌,以供張貼於店舖內,供顧客識別。詳情可在此瀏覽:https://www.eeb.gov.hk/food/cn/committees/crss/restaurants.html

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PUNCH LINE: THIS IS MY WORST FINE-DINING EXPERIENCE EVER, GLOBALLY.WE BOOKED A SPECIAL MENU THROUGH ONE OF THE CREDIT CARD PROVIDERS. IT TOOK AT LEAST 5 CALLS FOR THEM TO SEND ME THE MENU THE EVE PRIOR. WE BOOKED INSTANTLY. UPON FURTHER INSPECTIONS, WE REALISED THAT THE MENU DOES NOT CONTAIN ANY OF THE TRADITIONAL, FAMOUS DISHES THAT THIS RESTAURANT HAS TO OFFER AND HENCE WE TRIED CALLING THE NIGHT BEFORE TO CANCEL THIS MENU, TO NO AVAIL. I THOUGHT - PERHAPS WE SHOULD TELL THEM ON THE SPOT IN TH
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PUNCH LINE: THIS IS MY WORST FINE-DINING EXPERIENCE EVER, GLOBALLY.
WE BOOKED A SPECIAL MENU THROUGH ONE OF THE CREDIT CARD PROVIDERS. IT TOOK AT LEAST 5 CALLS FOR THEM TO SEND ME THE MENU THE EVE PRIOR. WE BOOKED INSTANTLY. UPON FURTHER INSPECTIONS, WE REALISED THAT THE MENU DOES NOT CONTAIN ANY OF THE TRADITIONAL, FAMOUS DISHES THAT THIS RESTAURANT HAS TO OFFER AND HENCE WE TRIED CALLING THE NIGHT BEFORE TO CANCEL THIS MENU, TO NO AVAIL. I THOUGHT - PERHAPS WE SHOULD TELL THEM ON THE SPOT IN THIS RESTAURANT. 

I) WE RECEIVED HARSH COMMENTS AND REFUSAL FROM RESTAURANT STAFF AROUND CHANGING THE MENU, WHICH IS 100% APPALLING. WE EXPLAINED THIS MIGHT BE THE ONLY CHANCE OF DINING AT THIS RESTAURANT AND WE SINCERELY HOPED TO TRY THEIR TRADITIONAL DISHES BUT THEY SIMPLY TOLD ME "NEXT TIME". I GET IT YOU MIGHT HAVE PREPARED SOME INGREDIENTS BEFOREHAND, BUT AM HORRIFIED BY THE LACK OF CONSIDERATIONS TO CUSTOMERS ESPECIALLY WHEN THEY SPECIFICALLY REQUESTED THAT. 

I UNDERSTAND IT'S A TOUGH TIME FOR RESTAURANT BUSINESSES SO I WENT WITH THE SET MENU THEY FORCED ME TO TAKE (I COULD HAVE JUST WALKED AWAY).

II) CONSIDERING THIS IS A MICHELIN-STARRED RESTAURANTS, I SEE NO ARTS OF FOOD ORDERING. FOR EXAMPLE, NEXT DISH IS UP WHEN I HAVE NOT FINISHED MY CURRENT DISH, OR THAT THE ORDER OF FOOD IS NOT ACCORDING TO MENU (FINE, NO BIG DEAL). AS SOON AS WE FINISHED LAST DISH, IT FEELS LIKE THEY ARE RUSHING US OFF THE TABLE AND CLEARED OUR PLATES INSTANTLY.

III) MOST FRUSTRATINGLY AND A REMINDER TO FRIENDS - DO NOT COME AT 1130AM (SUGGESTED OPENING TIME), AS THERE ARE INCESSANT FIRE ALARMS GOING OFF IN THE BUILDING. IT'S UNAVOIDABLE AND ESSENTIAL PART OF THE SAFETY MEASURES, BUT I COULD HAVE COME LATER WHEN ALL THESE ARE FINISHED. IT WAS AN INTOLERABLE ENVIRONMENT, ESP FOR FINE-DINING.

IV) NOT TO MENTION, I VOMITED AFTERWARDS WHEN BACK HOME. I DON'T KNOW WHICH DISH TRIGGERED IT. I HAVE DINED AT VARIOUS SIMILAR SEAFOOD CANTONESE RESTAURANTS BEFORE - THIS IS A FIRST-TIME EXPERIENCE. SO I AM VERY MUCH INTRIGUED.

JUST SOME FOOD FOR THOUGHTS FOR SIMILAR MINDED CUSTOMERS.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2020-06-01
用餐途徑
堂食
人均消費
$1000