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Restaurant: CHICKEN FACTORY (杏花新城)
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html

Level1
1
0
見佢成間食雞,唔同做法唔同味道諗住入去試下。由落單到拎餐同拎野飲全部自己黎,都唔緊要。明白香港地要慳人工,但姐姐d態度又差,又要自己去拎野飲。咁我點解仲要入商場食呀?到我坐低食野啦,發覺又要面對番叫外賣既問題。紙兜紙匙,咁。。。。。我點解要堂食呀?講番d雞,我食左無骨沙薑雞。雞呢就ok啦。但其他野完全係便當feel,0尊重0誠意咁樣都可以當一個餐拎出黎賣。集團式經營就無heart咩???咁我下次都識揀小店黎食。食完啦,又要自己執番d野,下次食M記仲開心dd。
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見佢成間食雞,唔同做法唔同味道諗住入去試下。
由落單到拎餐同拎野飲全部自己黎,都唔緊要。
明白香港地要慳人工,
但姐姐d態度又差,又要自己去拎野飲。
咁我點解仲要入商場食呀?
到我坐低食野啦,
發覺又要面對番叫外賣既問題。
紙兜紙匙,咁。。。。。我點解要堂食呀?

講番d雞,
我食左無骨沙薑雞。
雞呢就ok啦。
但其他野完全係便當feel,
0尊重0誠意
咁樣都可以當一個餐拎出黎賣。
集團式經營就無heart咩???
咁我下次都識揀小店黎食。

食完啦,又要自己執番d野,
下次食M記仲開心dd。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-07-24
Dining Method
Dine In
Type of Meal
Dinner
Level1
3
0
2023-11-24 670 views
堂食外賣,買左兩個套餐,正常兩支野飲,最後只比一支我,我問點解,個職員話張單無顯示,咁我咪話咁兩個套餐唔係應該跟兩支野飲咩,佢話張單無就無,之後打電話去總部問,總部話可以拎返!成個集團都99地,張單漏左你地職員唔識有彈性咁比返一支野飲客既咩?下下要打電話先會比!集團完全不人性化,職員又唔識彈性處理,d雞仲要用微波爐翻熱,絕無下次!成個集團既餐廳都唔會再幫襯,包括意樂,牛奶公司個堆!依樣係集團管理問題!
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堂食外賣,買左兩個套餐,正常兩支野飲,最後只比一支我,我問點解,個職員話張單無顯示,咁我咪話咁兩個套餐唔係應該跟兩支野飲咩,佢話張單無就無,之後打電話去總部問,總部話可以拎返!
成個集團都99地,張單漏左你地職員唔識有彈性咁比返一支野飲客既咩?下下要打電話先會比!
集團完全不人性化,職員又唔識彈性處理,d雞仲要用微波爐翻熱,絕無下次!
成個集團既餐廳都唔會再幫襯,包括意樂,牛奶公司個堆!依樣係集團管理問題!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
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Hygiene
Value
Dining Method
TakeAway
Level2
5
0
2023-05-07 860 views
今天午餐試吓到對面商場的Chicken Factory外賣,吃我最喜歡的焗葡國雞飯。誰不知一吞第一啖飯進囗,才發覺「焗葡國雞飯」是又辣又乸喉的!(對我是一個不喜辣的顧客來說)害我要吃一囗飯,之後立即喝一大口汽水。試問哪一個香港的食客會預計到焗葡國雞飯是辛辣的呢?這令我一點都不享受今天的午餐。我認為任何餐廳在出面售任何帶有辣味的,絕對需要在餐牌上加上辣椒符號及知會食客該食品/飯是帶有辣味的。其實Chicken Factory的食物一向都是好吃的,只是焗葡國雞飯有責任告知食客焗飯之辣度。店中的所有店員的服務態度很好。我們一家是有機會再光顧Chicken Factory的。
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今天午餐試吓到對面商場的Chicken Factory外賣,吃我最喜歡的焗葡國雞飯。誰不知一吞第一啖飯進囗,才發覺「焗葡國雞飯」是又辣又乸喉的!(對我是一個不喜辣的顧客來說)害我要吃一囗飯,之後立即喝一大口汽水。試問哪一個香港的食客會預計到焗葡國雞飯是辛辣的呢?
這令我一點都不享受今天的午餐。我認為任何餐廳在出面售任何帶有辣味的,絕對需要在餐牌上加上辣椒符號及知會食客該食品/飯是帶有辣味的。
其實Chicken Factory的食物一向都是好吃的,只是焗葡國雞飯有責任告知食客焗飯之辣度。
店中的所有店員的服務態度很好。我們一家是有機會再光顧Chicken Factory的。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
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Decor
Service
Hygiene
Value
Dining Method
Dine In
Level3
60
0
ordered 1/4 chicken mealcame out from a microwave after 5 min of waitingso disappointingother branches are kept warm and freshstaff said they needed to warm it up (meaning they don’t sell as quick as they make them)asked for refund but was refusedreturned it for hainan chicken insteadnot great experience
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ordered 1/4 chicken meal
came out from a microwave after 5 min of waiting
so disappointing
other branches are kept warm and fresh
staff said they needed to warm it up (meaning they don’t sell as quick as they make them)
asked for refund but was refused
returned it for hainan chicken instead
not great experience
hainan  chicken 
$51
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2023-04-05
Waiting Time
5 Minutes (Dine In)
Spending Per Head
$51 (Lunch)
Level2
15
0
2023-04-02 512 views
想喺商場內食個快餐,見呢間門外嘅餐牌價錢幾平就入去試吓。見兩三張檯的客人都係食烤雞,但我怕要用手拎住咬好論盡就冇叫。叫咗麻辣無骨雞飯配紫菜蘿蔔雞湯($50),驚會好辣,另加$6要枝冷泡茶。收銀阿姐幾有禮貌。一打開個盒(唔知點解堂食都係俾外賣盒),原來麻辣係畀一盒辣醬你自己加落去雞度,呵呵,咁有誠意。雞肉瘦咗啲啲,ok啦唔鞋口,飯少少濕,唔係粒粒分明嘅油飯。有啲醃蘿蔔配菜,酸微微唔錯。雞飯整體味道尚可。湯係熱嘅,不過味道好淡,而且廚房店員一開始放托盤度就倒瀉,整到個盤浸濕都唔換返個盤界客,真係求期。冷泡茶在雪櫃自己攞,透明膠樽泡住三角茶包,好似係烏龍茶,飲唔晒可以拎走。店內有洗手盆、洗手液及抹手紙,環境都算乾淨衞生。
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想喺商場內食個快餐,見呢間門外嘅餐牌價錢幾平就入去試吓。
見兩三張檯的客人都係食烤雞,但我怕要用手拎住咬好論盡就冇叫。叫咗麻辣無骨雞飯配紫菜蘿蔔雞湯($50),驚會好辣,另加$6要枝冷泡茶。收銀阿姐幾有禮貌。

一打開個盒(唔知點解堂食都係俾外賣盒),原來麻辣係畀一盒辣醬你自己加落去雞度,呵呵,咁有誠意。
雞肉瘦咗啲啲,ok啦唔鞋口,飯少少濕,唔係粒粒分明嘅油飯。有啲醃蘿蔔配菜,酸微微唔錯。雞飯整體味道尚可。
湯係熱嘅,不過味道好淡,而且廚房店員一開始放托盤度就倒瀉,整到個盤浸濕都唔換返個盤界客,真係求期。
冷泡茶在雪櫃自己攞,透明膠樽泡住三角茶包,好似係烏龍茶,飲唔晒可以拎走。
店內有洗手盆、洗手液及抹手紙,環境都算乾淨衞生。
麻辣無骨雞飯配紫菜蘿蔔雞湯  加冷泡茶
$56
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麻辣無骨雞飯
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有自助機但只收八達通
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
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Dine In
Recommended Dishes
麻辣無骨雞飯
Level1
2
0
2023-02-23 557 views
從來冇試過寫食評,今次比呢間開齋。.未試過咁差嘅服務,嚴格來講係無服務。.8:25入到去自助落完order點左2份總共$156嘅晚餐,一坐低就有個帶着鄉音嘅阿姐衝出嚟用好急速嘅聲線話”8點45分就清場,一係你哋就食快啲,一係就轉外賣! “.我哋心諗做乜,由於我哋唔係住附近,所以唔想轉外賣。所以我哋同看似係話事嘅廚房男店員A講:”我哋唔係住響附近外賣唔到,同埋唔想咁急食唔切,所以要求退錢。”.期間鄉音阿姐好似跳咗掣咁不斷重複講 “我等你我等你我等你我等你,我咪話等埋你囉” “仲話10點會收舖,而家可以等到你9點” 下,我哋打咗個突。.我地堅持退錢。廚房男店員A唔太清楚所以就擰去問後面洗緊碗嘅男店員B,半秒之後佢就擰番過嚟話 “唔會退錢。” 我哋又打咗個突。.我哋就話 : “其實從你哋嘅反應唔似有退錢policy ,咁你做個special case俾我地啦。你地哩位阿姐講過10點先收舖,究竟係點樣?”.之後男店員A超晦氣咁講”呢度冇人講個10點收” 下,咁我哋頭先幻聽呀?仲話 “個個客都要求咁佢可以點做,我而家可以俾你食9點已經係special case。”.期間個阿姐不斷challe
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從來冇試過寫食評,今次比呢間開齋。
.
未試過咁差嘅服務,嚴格來講係無服務。
.
8:25入到去自助落完order點左2份總共$156嘅晚餐,一坐低就有個帶着鄉音嘅阿姐衝出嚟用好急速嘅聲線話”8點45分就清場,一係你哋就食快啲,一係就轉外賣! “
.
我哋心諗做乜,由於我哋唔係住附近,所以唔想轉外賣。所以我哋同看似係話事嘅廚房男店員A講:”我哋唔係住響附近外賣唔到,同埋唔想咁急食唔切,所以要求退錢。”
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期間鄉音阿姐好似跳咗掣咁不斷重複講 “我等你我等你我等你我等你,我咪話等埋你囉” “仲話10點會收舖,而家可以等到你9點” 下,我哋打咗個突。
.
我地堅持退錢。廚房男店員A唔太清楚所以就擰去問後面洗緊碗嘅男店員B,半秒之後佢就擰番過嚟話 “唔會退錢。” 我哋又打咗個突。
.
我哋就話 : “其實從你哋嘅反應唔似有退錢policy ,咁你做個special case俾我地啦。你地哩位阿姐講過10點先收舖,究竟係點樣?”
.
之後男店員A超晦氣咁講”呢度冇人講個10點收” 下,咁我哋頭先幻聽呀?仲話 “個個客都要求咁佢可以點做,我而家可以俾你食9點已經係special case。”
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期間個阿姐不斷challenge我地話 “都俾你留到9:00食啦,而家你仲可以食㗎喎!” 感覺就好似而家俾人恩賜15分鐘咁。
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佢仲係堅持唔退款,我哋唯話轉外賣啦。點知男店員A繼續發晦氣話我哋已經整緊啦,即係佢根本就冇諗過俾我地揀,仲好大力咁拋啲食物砰微波爐門。依種咄咄逼人嘅態度真係好趕客。
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電腦/ 店內係冇任何告示 或者店員講佢幾點last order同幾點會無堂食。之後你落咗單就屈硬食佢嘅所謂選項。
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唔係話顧客一定大晒,但係有時啲店員啲態度真係太衰太趕客。

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評分冇得揀0分,如果唔係,全部都係0分。
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
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Decor
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Hygiene
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Date of Visit
2023-02-17
Dining Method
Dine In
Level1
1
0
2023-02-15 361 views
餐廳營業時間為上午十一時,上星期日上午十一時到達餐廳,想買烤雞外賣,但職員表示餐廳未預備好,要要十一時三十分先有烤雞供應。希望餐廳可以改善這情況,如果還沒準備好,或許將營業時間改至十一時三十分或一二時,好多時候顧客不是附近居民,特意來到餐廳買外賣。
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餐廳營業時間為上午十一時,上星期日上午十一時到達餐廳,想買烤雞外賣,但職員表示餐廳未預備好,要要十一時三十分先有烤雞供應。
希望餐廳可以改善這情況,如果還沒準備好,或許將營業時間改至十一時三十分或一二時,好多時候顧客不是附近居民,特意來到餐廳買外賣。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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TakeAway
Level4
539
0
I like the environment in chicken factory, it makes me feel like i’m in tomorrowland in disneyland haa, but in chicken theme ha, you can see many chicken figures in the shop, it’s a good looking chicken fast food chainOrdered Whole Roasted Chicken which you have to separate the whole chicken yourself, the taste is good and the chicken meat won’t be dryChicken Noodles tasting nice too, the noodles have soft textureRoasted potatoes wedges are salty, the food for you filling up your stomach Rosella
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I like the environment in chicken factory
, it makes me feel like i’m in tomorrowland in disneyland haa
, but in chicken theme ha, you can see many chicken figures in the shop, it’s a good looking chicken fast food chain

Ordered Whole Roasted Chicken which you have to separate the whole chicken yourself, the taste is good
and the chicken meat won’t be dry
Whole Roasted Chicken
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Chicken Noodles tasting nice too, the noodles have soft texture
Chicken Noodles
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Roasted potatoes wedges are salty, the food for you filling up your stomach
 
Roasted potatoes wedges
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foods
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Rosella Drink having no sweetness at all, quite nice drinking after evil roasted chicken
Rosella Drink
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insides:
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menu:
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The food quality is relatively good when you compare this with other fast food chains
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Waiting Time
30 Minutes (Dine In)
Spending Per Head
$70 (Lunch)
Recommended Dishes
Whole Roasted Chicken
Chicken Noodles
foods
Rosella Drink
Level2
21
0
2022-10-03 583 views
第一次食Chicken Factory,晚餐$68有半隻烤雞、雜菜、飲品,在杏花邨算抵食。因為沒有說明是無激素雞和雞的生產地,所以只會間中食一次半次。買外賣等了廿分鐘,這點希望可以有改善。
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第一次食Chicken Factory,晚餐$68有半隻烤雞、雜菜、飲品,在杏花邨算抵食。

因為沒有說明是無激素雞和雞的生產地,所以只會間中食一次半次。

買外賣等了廿分鐘,這點希望可以有改善。
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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TakeAway