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14
14
Restaurant: Victoria Harbour Supreme (Kornhill Plaza North)
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign
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服務態度極差👎🏻👎🏻👎🏻
2023-11-15 1023 views
今晚同屋企人book左8點鐘枱一入去酒樓已經基本既餐牌都冇提供，要客人主動去問，第一印象已經唔好我地總共8個人叫左一個套餐加個小菜套餐所有野都上得好快 ，唯獨櫻花蝦王炒飯同壽包係等左好耐都未上，追單幾次都冇人跟進 好明顯係人手不足 ，職員上菜需要再培訓 連基度的分湯都冇提供，要顧客自己做分湯，完全不合理，連基本服務都提供唔到，向酒樓的女部長反映，一副事不關己的態度，又話廚房上菜得慢佢控制唔到 ，仲叫客人早d落order(8點入座時已落晒order,不是後加單）真係聽完個女部長講野火都黎，而且找很多藉口去敷衍客人逃避責任，一時解釋炒飯個度要幾張枱客人既單一齊去炒要等，一時又解釋漏單所以等耐左（如果叫套餐都可以漏單 咁應該成個套餐都無落單啦）明顯就係求其搵個原因去敷衍客人，員工服務態度超差，完全無視客人既意見同需求，d食物質素又唔係特別好食，唔值得等一個鐘先食到碟炒飯酒樓價錢茶餐廳既服務質素，總之唔會再幫襯呢間酒樓，食得勁唔愉快既一餐晚飯
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今晚同屋企人book左8點鐘枱
一入去酒樓已經基本既餐牌都冇提供，要客人主動去問，第一印象已經唔好

我地總共8個人叫左一個套餐加個小菜
套餐所有野都上得好快 ，唯獨櫻花蝦王炒飯同壽包係等左好耐都未上，追單幾次都冇人跟進 好明顯係人手不足 ，職員上菜需要再培訓 連基度的分湯都冇提供，要顧客自己做分湯，完全不合理，連基本服務都提供唔到，向酒樓的女部長反映，一副事不關己的態度，又話廚房上菜得慢佢控制唔到 ，仲叫客人早d落order(8點入座時已落晒order,不是後加單）
真係聽完個女部長講野火都黎，而且找很多藉口去敷衍客人逃避責任，一時解釋炒飯個度要幾張枱客人既單一齊去炒要等，一時又解釋漏單所以等耐左（如果叫套餐都可以漏單 咁應該成個套餐都無落單啦）明顯就係求其搵個原因去敷衍客人，員工服務態度超差，完全無視客人既意見同需求，d食物質素又唔係特別好食，唔值得等一個鐘先食到碟炒飯
酒樓價錢茶餐廳既服務質素，總之唔會再幫襯呢間酒樓，食得勁唔愉快既一餐晚飯

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
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Hygiene
Value
Date of Visit
2023-11-14
Dining Method
Dine In
Type of Meal
Dinner