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Restaurant: Fairwood (Jubilant Plaza)
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html
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服務態度質數差到極點
2025-01-12 5 views
同屋企人嚟呢間大快活食晚餐，因需要食多飯所以落單時作出要求，但去到取餐時我同屋企人認為仍然很少飯同沒有加飯沒有分別，所以要求加飯，當值主管（穿黑衫）回覆：加咗啦！加咗落去喇！我同屋企人仍未來得切反應過嚟，該當值主管以發脾氣方式一手取回個碗，再叫廚房出過原本份量嘅一碗飯出嚟，另外再被過一小碗飯，再以極之冇禮貌嘅方式話：我哋有份量㗎，係咁㗎喇，我同屋企人表示，咁冇禮貌一定投訴，該當值主管毫不畏懼似的話：你哋未投訴囉！我屋企人繼續表示不滿，該當值主管仲煽風點火話，大聲D吖大聲D吖！首先，D飯嘅份量真係少，本身冇諗住公開投訴，但諗起該當值主管的服務態度，食飯飯到一肚氣，我以前都做餐飲行業，即使公司有指引同未能完全滿足客人需求，但都要禮貌同客人講一聲唔好意思，而整個過程該當值主管不但以態度欠佳發脾氣的方式回應客人需求，還好似覺得客人唔夠燥咁，仲要叫客人大聲D吖嚟刺激客人情緒！
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同屋企人嚟呢間大快活食晚餐，因需要食多飯所以落單時作出要求，但去到取餐時我同屋企人認為仍然很少飯同沒有加飯沒有分別，所以要求加飯，當值主管（穿黑衫）回覆：加咗啦！加咗落去喇！我同屋企人仍未來得切反應過嚟，該當值主管以發脾氣方式一手取回個碗，再叫廚房出過原本份量嘅一碗飯出嚟，另外再被過一小碗飯，再以極之冇禮貌嘅方式話：我哋有份量㗎，係咁㗎喇，我同屋企人表示，咁冇禮貌一定投訴，該當值主管毫不畏懼似的話：你哋未投訴囉！我屋企人繼續表示不滿，該當值主管仲煽風點火話，大聲D吖大聲D吖！

首先，D飯嘅份量真係少，本身冇諗住公開投訴，但諗起該當值主管的服務態度，食飯飯到一肚氣，我以前都做餐飲行業，即使公司有指引同未能完全滿足客人需求，但都要禮貌同客人講一聲唔好意思，而整個過程該當值主管不但以態度欠佳發脾氣的方式回應客人需求，還好似覺得客人唔夠燥咁，仲要叫客人大聲D吖嚟刺激客人情緒！

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2025-01-12
Dining Method
Dine In
Type of Meal
Dinner