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2015-10-05
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Twice. No more.Reserved a table for 10... got our reservation wrong and squeezed us all on a smaller table. Fine, mistakes do happen.You'd expect they'd bring us more chairs... no, after waiting, we had to get the chairs ourselves. I can live with that, it's Sunday afterall and the restaurant seemed quite busy.After requesting on numerous occasions for extra sets of chopsticks, plates and blows... again. We had to get it from the next table, which the staff had just set up. They seem to be more
Reserved a table for 10... got our reservation wrong and squeezed us all on a smaller table. Fine, mistakes do happen.
You'd expect they'd bring us more chairs... no, after waiting, we had to get the chairs ourselves. I can live with that, it's Sunday afterall and the restaurant seemed quite busy.
After requesting on numerous occasions for extra sets of chopsticks, plates and blows... again. We had to get it from the next table, which the staff had just set up. They seem to be more preoccupied with setting up empty tables as opposed to serving customers.
Ordering food... no point raising your arm to get their attention, too busy setting up tables. You have to walk to them.
Removing empty plates... again, no point asking. Do it yourself.
Beware of spillage... we've had the entire decanter of soy sauce emptied onto one of us. After obligatory apologies, we were provided with 2 wet-wipes.
BTW, on a previous occasion, I had a member of staff hovering the area around where I was having my meal and the hover eventually made its way under my table. This was during a meal service! C'mon! I thought you only see this happen in an episode of Mr Bean.
Message to the management:
Please hire more staff. You are obviously very short staffed. You work them so hard, they are so miserable. No 10% service charge... how do I justify tipping your staff after all the above?
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