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2024-10-17 1752 views
晚餐啲甜品冇咩選擇. 提供嗰啲甜品不好食. 同佢哋廚師同經理反映之後結果都係一樣. 用餐時間仲有成個幾鐘都冇再擺啲好啲嘅甜品出嚟. 啲廚師淨係忙緊做啲甜品俾佢哋嘅餅店. 今次喺Alva 食太失望!The quality of the buffets at Alva has steadily gone down. Especially their desserts! We were quite disappointed with their desserts offered at the dinner buffet. The desserts offered did not taste nice. And since there was still over an hour left for the dinner service, we asked if they were going to put out other types of desserts later, but sadly, they told us “no, that’s all they have”. When we
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晚餐啲甜品冇咩選擇. 提供嗰啲甜品不好食. 同佢哋廚師同經理反映之後結果都係一樣. 用餐時間仲有成個幾鐘都冇再擺啲好啲嘅甜品出嚟. 啲廚師淨係忙緊做啲甜品俾佢哋嘅餅店. 今次喺Alva 食太失望!

The quality of the buffets at Alva has steadily gone down. Especially their desserts! We were quite disappointed with their desserts offered at the dinner buffet. The desserts offered did not taste nice. And since there was still over an hour left for the dinner service, we asked if they were going to put out other types of desserts later, but sadly, they told us “no, that’s all they have”. When we expressed our dissatisfaction to the staff and Assistant Manager - Lam, they didn’t do anything about it, had a bad attitude and told us that the nicer desserts are offered at their lunch session?! So why did we pay extra for the dinner buffet??
All in all, it was a bad experience this time. Hope Alva’s Managemnet team can turn things around and improve their service and food offered.
Bad  desserts 
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Type of Meal
Dinner