68
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Level1
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Badexperience,terrible service
2021-12-22 677 views
I took my friend there on Saturday night at 8.30pm for a diner to celebrate Christmas. We had a booking and had a seat inside. I am usually quite understanding with the struggle and rush for waiters to serve clients but sorry we had a very very bad experience there. We had to wait 35min to get our drink and After asking 6 times the waitress who didn’t seems to really care. Again i don’t know the full story, maybe short of staff as it was a mess on the bar. The table next to us had to ask 5 times
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I took my friend there on Saturday night at 8.30pm for a diner to celebrate Christmas. We had a booking and had a seat inside. I am usually quite understanding with the struggle and rush for waiters to serve clients but sorry we had a very very bad experience there. We had to wait 35min to get our drink and After asking 6 times the waitress who didn’t seems to really care. Again i don’t know the full story, maybe short of staff as it was a mess on the bar. The table next to us had to ask 5 times the menu too. We get our starter, a plate of appetiser, quality not good and not justifying price and location… that was enough, we directly left and found a steak restaurant where we had an amazing service and amazing waiters who saved our night.
So to conclude if Pazta team reads that, there is a big review to do of your service, you have an amazing location but needs a warm atmosphere and a more friendly attitude (real Italian way….).
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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