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Restaurant: U IZAKAYA
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level1
2
0
Completely Empty with poor customer service
2023-09-13 37 views
Tried to order a sashimi platter for starter and said I do not eat salmon please change to anything else. The female service staff says we cannnot oblige, can not change. After further insistence her explanation was salmon is the cheapest fish on the platter therefore we do not have anything to substitute… what da?!? After that conversation I was ready to leave. She finally spoke to some other person and willing to change and so we stayed for that platter and left. I was also charged for some cu
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Tried to order a sashimi platter for starter and said I do not eat salmon please change to anything else. The female service staff says we cannnot oblige, can not change. After further insistence her explanation was salmon is the cheapest fish on the platter therefore we do not have anything to substitute… what da?!? After that conversation I was ready to leave. She finally spoke to some other person and willing to change and so we stayed for that platter and left. I was also charged for some cucumber carrot sticks that I did not ask for and I thought was free. This is not a dim sum place where you automatically charge people for tea and snack fees. During entire time the restaurant was completely empty. No wonder.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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