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4
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Restaurant: AERA
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level2
9
0
2023-11-18 259 views
I decided to try this restaurant for my birthday. Whilst the food was good, and it was overall an enjoyable experience thanks to the efforts of the chef, everything else was not upto the mark. When the chef presented our 1st course we had no cutlery on our table, neither had our drinks arrived which we had ordered about 10-12mins ago. There was only 1 other table with 2 people at this point too. After reminding they apologised and brought the drink, still a few minutes later, no taste testing of
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I decided to try this restaurant for my birthday. Whilst the food was good, and it was overall an enjoyable experience thanks to the efforts of the chef, everything else was not upto the mark.

When the chef presented our 1st course we had no cutlery on our table, neither had our drinks arrived which we had ordered about 10-12mins ago. There was only 1 other table with 2 people at this point too. After reminding they apologised and brought the drink, still a few minutes later, no taste testing offered, just poured it on. In short the service team was very below par for the price range at the restaurant

The food itself was hit and miss. The chef present each course himself but I suspect this can be sustained of the restaurant had more guests and every table at a different course at different time. I do very much commend his efforts to create some unique flavours. But some dishes probably too complicated and missing the mark.

Their cancellation policy for one did make me wonder if it was worth going- I forced to go. About 36 hours before my reservation, I wasn’t so well and did think about cancelling the reservation or moving it. Only to find out once reserved it cannot be cancelled at all! And any chances is 21days in advance. Pretty much felt trapped. They would charge 500$ per person. Even the best Michelin restaurants or others offer 24hr cancellations. This only made me think they are not confident yet!

In the end they only had about 8-10guests overall that night.

Hence every thing given, it was an underwhelming experience. Worth a visit but not sure worth revisits unlike what all the launch reviews said!

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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