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2011-04-13
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We went there from time to time because the food was good and the service was wonderful. However, we notice that the quality of setrvice is declining. Example 1 : In old days, the staff with the bread basket always walked around and served the customers with their choice of bread while waiting for the staters. On last occasion, 10 mins after we placed our orders, we were not provided with bread. We then made a request for bread. However, we were only provided with bread once after our repea
Example 1 : In old days, the staff with the bread basket always walked around and served the customers with their choice of bread while waiting for the staters. On last occasion, 10 mins after we placed our orders, we were not provided with bread. We then made a request for bread. However, we were only provided with bread once after our repeated request and when we almost finished our starters.
Since there was no pickled onion on the table, we then requested for some when we subsequently had our bread. The waiter, while holding one bowl of pickled onion, told us to wait and then left the bowl of pickled onion on the table next to us where the customers have just left.
Example 2 : In old days, the staff will provide us with water without request. On last occasion, we were only provided with water upon repeated request and when we almost finished our bottle of wine.
The above might be casued due to the in-experienced of the junior staff and the "cost-control policy" of the restaurant since the water and the bread were free.
As a whole, we prefer the old days of Jimmy's Kitchen.
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