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2025-01-04
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Probably, one of the worst service experiences so far here in HK… 🙂↕️ Service is everything in F&B and a bad service can ruin a good meal which was the case here.The food is good, so I do admit I enjoyed that part and it’s well located in ifc. However, we did not like how they pressured us constantly to give the table after 70~ minutes of eating… We came for lunch on a Saturday right at 12pm and when we arrived, the place was nearly empty and they did mention there is a 60 min time window for a
Service is everything in F&B and a bad service can ruin a good meal which was the case here.
The food is good, so I do admit I enjoyed that part and it’s well located in ifc. However, we did not like how they pressured us constantly to give the table after 70~ minutes of eating…
We came for lunch on a Saturday right at 12pm and when we arrived, the place was nearly empty and they did mention there is a 60 min time window for a table. We thought it’s weird as the only time I’ve heard of having a short window time was at dessert shops in Kowloon or 75-90 min window time during lunch hours on weekdays… but we wouldn’t expect they would actually pressure clients on this… especially for the price they charge.
Then, we did order almost as soon as we sat down but obviously the food takes some time to arrive.
We (unintentionally) finished our dishes probably within their 60 min time table but a waiter came and ask if we wanted to order dessert so we thought there’s no issue with the time and order desserts. This took like 10-15 min to arrive but during the waiting time, two different waiters approached to “remind” (pressure) us about the time limit even though the dessert was not at the table yet. We politely told them that we would leave once the desserts arrived and we ate them.
Then again, during the dessert eating (5 min after they brought it) they came to us blaming us that we were supposed to leave by now… which is very rude.
Sadly, this gave us a bitter experience… I would definitely recommend many other better places for the price you would pay here.
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