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2009-11-02
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PLEASE IMPROVE THE ATTITUDE.I have been to Kln City to buy the cookies, even the owner serves us extremely well when we are trying the cookies, very good comparing against the one in Happy Valley. If you are greeting customers, not only with words, plus the heart to serve. I cant feel any, And we ask if the rose cookies is new ... we have to wait ... and she response, unwelcoming. 'Yes, also the blueberry one'. Indifferent, which is a complete contrast against the shop atmosphere. If you are ups
I have been to Kln City to buy the cookies, even the owner serves us extremely well when we are trying the cookies, very good comparing against the one in Happy Valley.
If you are greeting customers, not only with words, plus the heart to serve. I cant feel any, And we ask if the rose cookies is new ... we have to wait ... and she response, unwelcoming. 'Yes, also the blueberry one'. Indifferent, which is a complete contrast against the shop atmosphere. If you are upset that you have to open the shop till late, then close earlier, instead of having such a look to put customers away. I dun want to buy more, that is it. I have to compare cake shop in Central, even we are late, the staff are very friendly and polite, I am tempted to buy more than expected. So, very disappointed to the service. For sure the accumulated goodwill fade if there is such a staff in the shop. If I can, I will go back to Kln City instead.
I want to state the service as '0', yet there is no such an option.
Back to the flavor:
The rose cookies are quite nice. Even though it is expensive, yet the cookies do have the rose aroma, and butter together ... very strong flavor. However, better not tasting the strong flavor ones such as sichuan choco cookies, for sure the light rose flavor will disappear!
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