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2024-10-05
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It was a very happy day with my two kids at the amazingVictoria Peak. My kids and I craved some excellent Western food with a niceview, so we went to this pathetic restaurant called Bubba Gump. The guy at thecounter told us that ordering a dish per person is mandatory as if we wereplanning to sit there with a glass of water all afternoon. His attitude wasunfriendly and unwelcoming. So I asked if there was a minimum charge, and wecould reach that. He insisted that it was mandatory. I said ok. He
Victoria Peak. My kids and I craved some excellent Western food with a nice
view, so we went to this pathetic restaurant called Bubba Gump. The guy at the
counter told us that ordering a dish per person is mandatory as if we were
planning to sit there with a glass of water all afternoon. His attitude was
unfriendly and unwelcoming. So I asked if there was a minimum charge, and we
could reach that. He insisted that it was mandatory. I said ok. He said it was
already 3 pm, and the last order must be before 345 pm. I understood and said
ok. Then we went inside, and he offered us the worst table in the house. A few
tables with a nice view were available, and he refused to give us that. It was
shocking, and this is the worst customer service I have encountered in Hong
Kong, especially at Victoria Peak, where most restaurants have already closed
down because of the fragile economy and challenging F&B business. I don’t
recommend anyone go to this restaurant, and I am sure they will be the next one
to close down because of this arrogant attitude.
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