67
2
2
Restaurant: Chillax
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level2
6
0
We booked via openrice and attended per booking time but was specified as “rejected with reason of being “late” l which i think is abit rude to customers. Another dissatisfactory thing is the menu is not clear enough. As shown on menu, set lunch is accompanied with offer of half-price drinks, but when we ordered the drinks, the staff said this offer was cancelled already. I think the menu should be updated at the very start to avoid confusion. And when we tried to order some snacks on menu, we w
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We booked via openrice and attended per booking time but was specified as “rejected with reason of being “late” l which i think is abit rude to customers.

Another dissatisfactory thing is the menu is not clear enough. As shown on menu, set lunch is accompanied with offer of half-price drinks, but when we ordered the drinks, the staff said this offer was cancelled already. I think the menu should be updated at the very start to avoid confusion.

And when we tried to order some snacks on menu, we were told that 2-3 of the items are not available which is quite disappointing for us. Its like the kitchen is totally not ready to serve food to the customers.

The door is not pet-friendly enough given when someone opened the door entering or exiting the restaurant, the dog might run out to the street without a gate to stop them. I totally don’t feel safe to let my furkids walk around freely coz i duno who will open the door of the restaurant next minute.

Overall the food is delicious but service is yet to be improved. Menu needs to state clearly to avoid confusion / misunderstanding. A number of food items on menu are not available which might disappoint the customers.


(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2021-05-29
Dining Method
Dine In
Spending Per Head
$110 (Tea)