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2018-08-19
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I was there in 2016 in a company lunch and were very satisfied with the food quality. After we watched movie this afternoon in this mall, we decided to dine in this restaurant.We ordered Tom Yum Fish Soup, Chicken curry and slow cooked rib. The soup came faster than fast food restaurant. The taste was greatly disappointing. The soup was using a standard soup base and added fish ingredients afterwards. Nowadays, kitchen did not want to spend time on making a nice broth.Then came the slow coo
We ordered Tom Yum Fish Soup, Chicken curry and slow cooked rib. The soup came faster than fast food restaurant. The taste was greatly disappointing. The soup was using a standard soup base and added fish ingredients afterwards. Nowadays, kitchen did not want to spend time on making a nice broth.
Then came the slow cooked rib. It costed $98 with two small ribs. However, it was the saltiness that upset us. When I had a bite, the saltiness was so strong that I thought my palette must be affected by the Tom Yum soup. So I cleared my throat with some water and tried another small bite. The saltiness still strong.
To describe how salty I've tasted.... you would imagine that the chef must have wrongly put 3 times more salt when they marinaded the ribs.
I asked my wife to try without telling her what I had felt. She tried a bite of another rib and she screamed out right away.
We did not usually make a complaint but this time, we thought we should. We asked for the waiter and told him the dish was too salty. Not only he was unapologetic, his frowning clearly showed you his doubt on our unhappiness.
To our astonishment, the chicken curry was also very salty. We wanted to make a complaint again and tended to leave.
The rice helped to dilute the saltiness. (i.e. we were not enjoying the dish, we were finding a solution to dilute the saltiness and finished the dish)
You can imagine how ridiculous we felt at that moment. With a high expectation when we entered this restaurant, cosy and spacious atmosphere it delivered, a nicely made menu with beautiful pictures of highlighted dishes it showed. And the poor quality of the food and service discounted everything.
I was very upset to have brought my wife here and my good feeling on this restaurant wiped away. My wife actually decided we should not go for dessert. The reason was clear enough.
Yet, when we left, there was a long queue outside. A strange scenario.
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Other Info. :
As predicted, the check had the slow rib dish and we had to reiterate our disappointment. The waiter gave a nod and returned with a revised check.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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