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2024-07-05
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I've visited this bagel place a few times and I've enjoyed the food on every occasion. However, the service has just been getting poorer and poorer, leaving me no choice but to leave a disheartened review. First, about the bagel. My regular go-to order is the Hampton bagel, which is filled to the brim with thinly sliced chicken breast, camembert cheese, cranberries and arugula. Very fresh ingredients, the chicken breast is moist and juicy, making it a healthy but filling lunch option. The bagel
First, about the bagel. My regular go-to order is the Hampton bagel, which is filled to the brim with thinly sliced chicken breast, camembert cheese, cranberries and arugula. Very fresh ingredients, the chicken breast is moist and juicy, making it a healthy but filling lunch option. The bagel itself also has the perfect texture, chewy but not too tough. Love the sesame aroma as well.
Onto the service, this is where I have quite a few bones to pick. The last time I went, the female employee who took my order was snappy and quite unwelcoming. After I finished my bagel, I ordered another one to go, and she stared at me like I was creating a nuisance with my additional order. I paid it no mind, but upon my latest return, the same employee greeted me with the same attitude, making me feel rather uncomfortable.
I ordered my bagel for dine-in and sat down. The order before mine was also a Hampton for takeaway. The employee making the bagel might have mixed up the orders, because she gave the previous customer a bagel for dine in and had to amend it. When I saw her wrapping my bagel for takeaway, I stood up to inform her that my bagel was for here. At this point, she already looked incredibly annoyed. The employee at the cashier looked over, and the employee making the bagel told her "She wants it for here.". She sneered and both of them rolled their eyes like I was a disagreeable customer that was making more unreasonable requests.
I'll leave it to you to decide who you think is in the wrong. Anyway, if you ever want a bagel fix, takeaway from R&R is a good choice.
张贴