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2015-11-24
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Lesson 1:For all bar/restaurant owners- it's great for your staff to get the best seats in your new joint or to sit at pride of place at eh bar and feel comfortable, but will very easily alienate your (potential) customers.Your staff will love it and keep coming back (for as long as you can afford to pay them) bit your customers won't.Lesson 2on't serve apple juice with mould floating in it, or whatever it was.Lesson 3:Have a look in pret, between the slices of bread, and then consider why a cus
For all bar/restaurant owners- it's great for your staff to get the best seats in your new joint or to sit at pride of place at eh bar and feel comfortable, but will very easily alienate your (potential) customers.
Your staff will love it and keep coming back (for as long as you can afford to pay them) bit your customers won't.
Lesson 2:
Don't serve apple juice with mould floating in it, or whatever it was.
Lesson 3:
Have a look in pret, between the slices of bread, and then consider why a customer may have sent back the sandwich pictured below. When they asked your staff 'is this normal?', they got the reply 'yes, that's how we normally do it'.
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