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2017-07-13
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This is the worst ever high-end steakhouse experience in town. In short the following are the fatal 👎🏻1. Terribly crowded - that waiters bumped into each other at least five times in front of me. As a result they drop dishes and liquid on the floor three times.2. Even noisier than local dai pai dong, as a result of 1)3. Arrogance of one of their managers. Negligent in service - he did not even bother pick up the dishes after we finished our steak after we walled past us three times, with all thr
1. Terribly crowded - that waiters bumped into each other at least five times in front of me. As a result they drop dishes and liquid on the floor three times.
2. Even noisier than local dai pai dong, as a result of 1)
3. Arrogance of one of their managers. Negligent in service - he did not even bother pick up the dishes after we finished our steak after we walled past us three times, with all three times looking at my table!
4. When I explained my complaints to the manager-in-charge
he explained to me that it is the NY's headquarters decision to keep it that crowded. And it takes time for the team to gel in to provide better services. But wait, should they do it at the expense of us, the customers?
I would definitely NOT recommend anyone to visit the restaurant as a result of the above.
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