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2011-04-09
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Walking in was quite impressive - the restaurant was actually quite spacious with a small outdoor area. We ordered raw beef noodles, cold vermicelli and rice paper roll.Soon after, we got our raw beef noodles. Beef was served on a separate plate, so I started to put the beef into my noodle soup. Soon after, a waitress came by with another beef noodle soup but we told her it was not ours. Within one minute the same waitress comes back and takes my plate of raw beef away without saying anything!!
We ordered raw beef noodles, cold vermicelli and rice paper roll.
Soon after, we got our raw beef noodles. Beef was served on a separate plate, so I started to put the beef into my noodle soup. Soon after, a waitress came by with another beef noodle soup but we told her it was not ours. Within one minute the same waitress comes back and takes my plate of raw beef away without saying anything!! Just mumbled something like it's not the right beef noodle!!! I was in the midst of mixing up my beef with the noodle soup, getting ready to eat. I was really shocked!! This waitress then went on to do other things leaving me very confused. I called her over and asked where is my beef?? She said it's the wrong beef and that my beef noodle soup was right in front of me! I said where is my beef then?? I said I have 1 slice of beef in here which I took from the plate you snatched from me. By then I was furious because she had no idea what she was doing or what I was talking about. I called the head waitress over and complained my beef was taken away and what I have left is just a bowl of noodles. She then realized what I was talking about and apologized and came back with a new bowl of beef noodle.
Apparently there are 2 types of raw beef noodles and one cost $70 and the other was cheaper. I ordered the cheap one but was by mistake served the expensive one. So instead of letting me continue to eat the noodles which I had already started, they decided to take a half used plate of raw beef to reuse in the kitchen or throw away. Amazing!!
Absolutely shocked at what happened here. Plus the pho soup was tasteless and there was just 2 very thin and small pieces of beef in the soup.
Will never go back. Very disappointed with all restaurants of JC Group. I was given a $20 discount off my beef noodle for the inconvenience. Shocking. Will never go back. Expensive for what you get.
張貼