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2009-09-30
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5 of us ate at this restaurant few weeks ago on a sat night, at the time it had been open for around 3months according to our waiter.we started by ordering a bottle of white wine. since it wasn't cold, the waiter told us to wait while it chilled. 1st of all, this is summer, and wines are supposed to be kept at a cool temp and not hk summer room temp so it shouldn't be not chilled in 1st place. fine, we waited. and waited, and waited. 30mis passed, several complaints, still no wine. finally
we started by ordering a bottle of white wine. since it wasn't cold, the waiter told us to wait while it chilled. 1st of all, this is summer, and wines are supposed to be kept at a cool temp and not hk summer room temp so it shouldn't be not chilled in 1st place. fine, we waited. and waited, and waited. 30mis passed, several complaints, still no wine. finally we said, just bring us the bottle even though not chilled and a bucket with ice to chill at the table. bottle arrives, seperate with bucket and ice. the waiters did not even know how to put the bottle in the bucket, THEN put the ice in and some water so the iced water surrounds most of the bottle. they just sat the bottle on top of the ice at the bottom, so ur just chilling the bottom of the bottle. DOH! we had to dig the ice out ourselves and try to put the bottle in first, then the ice on the side. the waiter actually stood there and let us do it, then another waiter saw and offered to help us. WTF?
then our food came and i swear 4 out of 5 at our table had to add a copious amount of salt and pepper to each dish as it was all tasteless! main course came and same situation. and we already ordered their most popular/signature dishes. fine we didn't complain since it's not that expensive, but still, i'd rather not waste my calorie intake on tasteless food!
dessert time, hoping it would be the saving grace. unfortunately they had poor staff training. we asked for explaination of 2 of the desserts on the menu. the waitress didn't know and had to go and ask and come back to tell us. clueless but, ok, fine. after we ordered it, another waiter came over and said sorry this is sold out. we were one of the last tables left, they should've told us when we asked for the explaination! anyway, hopeless to complain to stupid people so we tried to order something else. b4 my friends ordered, i asked, ok let's be sure before we order, ANYTHING ELSE on the menu is sold out? THEN the waiter said, oh, yes 1 more, this one. WTF AGAIN! are these people on CRACK??? we were so disappointed, didn't even want to order anything anymore.
only 1 person at our table said the food was OK. all the rest stuck their tongues out. maybe others would have better luck but at 20% hit rate, i'll pass.
張貼