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餐廳: 炊公館
優惠: 於此國泰夥伴餐廳用餐賺里 !
國泰會員於夥伴餐廳消費可賺高達HKD4 = 2里數。受有關條款約束。
條款及細則:
  • 國泰會員每次可賺取「亞洲萬里通」里數之消費額上限為港幣10,000元。
  • 會員於國泰夥伴餐廳作合資格消費，每港幣4元可賺取1里數。而渣打國泰Mastercard®客戶憑卡消費可享每港幣4元賺取2里數，包括合作夥伴餐廳合資格消費之餐膳里賞（每港幣4元賺取1里數）及基本餐飲類別之合資格簽賬獎賞（每港幣4元賺取1里數）。
  • 賺取之「亞洲萬里通」里數將根據餐飲與膳食消費，包括服務費、稅項及小費的總和而計算。
  • 惠顧特定推廣套餐或不可賺取「亞洲萬里通」里數。請預先向個別「賺里餐廳」查詢。
  • 賺取的「亞洲萬里通」里數將於認可餐膳消費交易後10個工作天內存入會員的賬戶。
須受其他國泰條款及細則約束。
等級1
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Disappointing Service
2023-06-25 1316 瀏覽
I frequented this place quite a bit in the past and their service is generally ok. Today however, it was very disappointing.I ordered a Champ lunch menu for 4. after I ordered they took the menu away. they then started to proceed with bringing out the food. When they brought the 2nd course we had a feeling they were giving us the wrong menu. after checking with the server, they were indeed serving us the wrong menu.It so happened that the person who took our order and the person who entered our
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I frequented this place quite a bit in the past and their service is generally ok. Today however, it was very disappointing.

I ordered a Champ lunch menu for 4. after I ordered they took the menu away.

they then started to proceed with bringing out the food. When they brought the 2nd course we had a feeling they were giving us the wrong menu. after checking with the server, they were indeed serving us the wrong menu.

It so happened that the person who took our order and the person who entered our order in their system were different. they had messed up the order.

Rather than apologizing for their error they insisted that we made a mistake. and as we had eaten the first course we needed to pay the ala carte price. what's worse they made a passing comment that we intentionally ate the first course knowing that we were being served the wrong menu 😡

I will definitely not be returning to this restaurant again.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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