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2024-04-27
3278 瀏覽
Just forget about the whole place. Rude, unattentive, disrespectful, forgetful staff with indifference. Food is great and faultless.
題外話/補充資料:
Noisy basement place involving a down escalator and 6-7 more flights of steps to the restaurant. The music drowns so everyone shouts. Service is appalling. A dish was ordered and never appeared, when we chased up they apologised that they forgot to tell us they ran out. One has to chase up at least twice for items asked like wet towels or toothpicks or extra bowls. They delivered a wrong dish not ordered, then of course we had to wait for the one that we ordered but they omitted to put to the kitchen. For the prices that they are charging, the service should be seamless instead of forgetful and sloppy staff. The food was great and faultless when the correct dishes arrived.
For the infirm there is no lift, we were with healthy fit elderlys. After dinner the only lift up is the delivery lift at the back of the exit towards the toilets. They merely pointed up the lift. On exit we were somewhere with no signs on how to reach the street! We were at the back of the building left to our own, no sign whatsoever. Luckily there was a young man who said we could try to enter another restaurant from the back and exit that way using their front door. So we found ourselves going through the toilet exits, the restaurant and bar of ODDS to get to the street.
One simply could not point to some service lift at the back, knowing full well there is no signage and there are elderly customers who just paid an extortionate amount for dinner. Where’s the respect? Customer services? Took your money so you can p-off on your own. Seriously?!? Go to the 4Seasons, quieter, just as perfect the food, but you are treated with respect and decency. Class act vs Callousness.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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