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2017-06-08
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It's our second time going to this place, we sure did enjoy our first, hence we came back for a second time! Well, our second experience surely was not as good as the first, in fact, we were pretty let down by (as what my title said)... Extraordinarily Poor Service We ordered 2 set lunches, 2 drinks and one of their veggie dishes to share. The food was alright, but the drink was terrible. The two of us ordered a honey lemon ice tea, which was incredibly SWEET! As a girl, I was just about able to
Well, our second experience surely was not as good as the first, in fact, we were pretty let down by (as what my title said)... Extraordinarily Poor Service
We ordered 2 set lunches, 2 drinks and one of their veggie dishes to share. The food was alright, but the drink was terrible. The two of us ordered a honey lemon ice tea, which was incredibly SWEET! As a girl, I was just about able to cope with the sugar level, but my friend (who is a guy) had to return the drink to the waiters as it was just way too sweet for him. We assumed they will make a fresh one for him, but nope, they didn't. Instead, they loaded his drink with more honey (we said it was too sweet - how about less honey?) and warm water, so the drink was no longer an "iced" drink, but a warm one.
The front is mine and the one in the back is my friend's drink, needless to say the colour is darker, meaning more honey - when we already said the drink was too sweet!? Mine has ice in it and his has none cos the warm water had melted all the ice already, making his iced drink lukewarm.
How do we know it's the same drink and not a fresh one?
Well, my friend had poked the crap out of the lemon cos he thought making it more sour will make it less sweet (which is reasonable) and that returned drink's lemons were all broken AND the straw was exactly the same colour. They literally just topped it with more honey and warm water
Honestly, I don't think we asked for much, just a fresh drink to be made when the drink was obviously not to the "customer's satisfaction". Making a fresh one would not have cost Papparich anything, why do this?! The meal was not enjoyable as the place was noisy and crowded with their waiting staff yelling around, before they had even rushed us off we already paid and left. Definitely will not come back to this place
題外話/補充資料：
Do not complain about your drinks!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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