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2009-10-27
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Family dinner at Summer Palace (Shangri-La Hotel Hong Kong)No. of guest: 11 adults (9 adults and 2 kids)Food: Below ExpectationService: Meets ExpectationEnvironment: Meets ExpectationDishes:- Deep Fried Fillet of Garoupa ($320)- Lobster in XO Sauce ($400)- Scallops with Crab Roe ($350)- Beancurd with Mushroom ($140)- Black Fungus with Vegetable ($130)- Peking Duck ($500)- Chicken with Herbs ($420)- Spare Ribs with Onion ($150)- Stewed OX Brisket ($180)- Longevity Buns ($96)- Baked Crispy Ball (R
No. of guest: 11 adults (9 adults and 2 kids)
Food: Below Expectation
Service: Meets Expectation
Environment: Meets Expectation
Dishes:
- Deep Fried Fillet of Garoupa ($320)
- Lobster in XO Sauce ($400)
- Scallops with Crab Roe ($350)
- Beancurd with Mushroom ($140)
- Black Fungus with Vegetable ($130)
- Peking Duck ($500)
- Chicken with Herbs ($420)
- Spare Ribs with Onion ($150)
- Stewed OX Brisket ($180)
- Longevity Buns ($96)
- Baked Crispy Ball (Red Bean with Pineapple Topping) ($48)
- Deep Fried Egg Cracker ($48)
- Steamed Rice ($9 each)
Food: Meet expectation
Service: Below expectation
Environment: Meet expectation
Bill: $3036 ($2649.40 after 25% off with HSBC Visa Platinum)
Food
Somewhat disappointed due to the lack of surprise for the price and dishes were a little small.
Dishes done well included: Deep Fried Fillet Garoupa (tasty and not oily), Peking Duck (skinned very finely -
without the fat and meat, but the number of pieces was limited - we finished all the skin and had plenty pancakes
leftover), Spare Ribs with Onion (crunchy on the outside, tender on the inside).
Dishes below average: Scallops with Crab Roe (the smell and taste was very fishy - suspect due to the crab roe),
Lobster in XO sauce (lobster meat was in shreds - you could hardly taste the meat - would've preferred a higher
price with more substance/meat).
Service
Friendly service and proactive in arranging baby seating for us when we first arrived.
Waitors did not offer any recommendations.
Throughout the meal, service was untidy - serving dishes on the "lazy susan" / table was a bit messy as we had
more dishes than space available and dishes were being spilt when being moved around.
Changing of plates could have been move frequent to keep the tables tidy.
Servers during the meal was less friendly (less smiles - always a much better experience when services is with
a smile - usually expect this from 5 star hotels.
Environment
We had a round table in the corner with plenty of space for additional items (bags, prams) and for babies to run
around. Environment was spacious, well lit and sufficient ambience for a chinese restaurant. Deco was modern,
clean and tidy. Cutlery was clean and well laid out.
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