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2016-11-09 2489 瀏覽
I wanted to visit this new hip eatery while visiting HK it started off ok when I arrived about 8:45pm the front of house took my name and told me there would be a 30-45min wait time as the place is quite tiny inside. I happily obliged sat down with a friend outside and we grabbed a drink to wait. As it edged over to the 45min mark I noticed that people arriving after my friend and I were being seated before us and this happened at least 4 times to the point where I stood up to ask the front of h
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I wanted to visit this new hip eatery while visiting HK it started off ok when I arrived about 8:45pm the front of house took my name and told me there would be a 30-45min wait time as the place is quite tiny inside. I happily obliged sat down with a friend outside and we grabbed a drink to wait. As it edged over to the 45min mark I noticed that people arriving after my friend and I were being seated before us and this happened at least 4 times to the point where I stood up to ask the front of house what was happening since it seemed like other patrons were being seated before us even though we had been waiting longer. Instead of communicating effectively to say that some of these were returning patrons who had gone off to wait I was met with a 'just chill' response to which I felt was highly offensive way to respond to a patron asking a legitimate question about seating arrangements especially we had been waiting patiently without a word for almost a hour for a very late dinner. Though the food was tasty albeit expensive for what it was the rest of the night was dampened by my poor customer service experience. In this day and age when good restaurants with delicious food and tasty food is readily available what sets them apart is service and in this area Little Bao has a lot to learn. I will not be returning nor recommending this restaurant to any of my friends. Don't tell your patrons to chill it's not the appropriate response in any dining experience.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
用餐日期
2016-11-08
等候時間
45 分鐘 (堂食)
人均消費
$300 (晚餐)