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2011-01-31
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Very bad experience indeed. Went to dine in this poor restaurant with my parents and 2 young kids. Before we started the order, I naively asked for waters for the family member, esp. the kids. The waitress gave me a funny look and asked if i want 'still or sparking'. Given my parents who are over 70s and wanted simply a glass of water, i mentioned to her that we need just a few glasses of water before ordering beer for me and juice for the kids, but she asked $20/person charge for water!!!! Even
Very bad experience indeed. Went to dine in this poor restaurant with my parents and 2 young kids. Before we started the order, I naively asked for waters for the family member, esp. the kids.
The waitress gave me a funny look and asked if i want 'still or sparking'. Given my parents who are over 70s and wanted simply a glass of water, i mentioned to her that we need just a few glasses of water before ordering beer for me and juice for the kids, but she asked $20/person charge for water!!!! Even after explaining it was NOT what we want, the waitress simply said that it is the company policy and i can speak to the management (Paul Buxton).
While $$$ is not a problem, esp for over $800 dinner, this is simply difficult to understand why the restaurant charging such high price for foods can be so unreasonable and does not how to serve.
I WILL NEVER GO TO THIS POOR SERVICE PLACE!
PS. I could not reach Paul during the dinner but he returned my call late at night and promised to investigate. Now after over 2 weeks, still No answer....
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