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2008-10-30
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We went to Ovologue on Oct 3 for dinner. It was a spontaneous decision so we only got there at 9pm and were lucky enough to get a table without reservation. While the food is not bad when it comes to modern Chinese (eg compared to Water Margin, Yun Fu etc), the service is very poor to say the least. First of all, my boyfriend and I sat down and were asked to order like 5 times although we were still waiting for our friends. Then when my friends arrived we started chatting away as we had not
First of all, my boyfriend and I sat down and were asked to order like 5 times although we were still waiting for our friends. Then when my friends arrived we started chatting away as we had not seen each other for a long time, and the waiter came over and interrupted our conversation at least 4 times asking us to order. Finally, we ordered with a non-Chinese speaking waitress who I thought would be more on the ball. We ordered about 2 appetizers and 4 main courses, including tiger prawn and spicy beef etc. There were a pork and a vegetable dishes we wanted but were sold out. I completely understood as it was getting close to 10pm so we settled on other options.
Then, they came over at 1030pm and told us the kitchen is closing. We thought it was weird for a place like that to close so early, especially it was Friday while lots of guests were still drinking and chatting but then we were ok with food anyway. So it was when we were having our 3rd main course they put the toothpicks on our table, I got the feeling that they had forgotten one of our orders. I quickly asked the lady who took our order, she went to the kitchen and came back to confirm that she had forgotten. It was a fish dish she suggested when she found out that the pork we originally ordered was sold out. I did not quite understand how she could just forget as we literally sat right outside the kitchen. I asked if she could get the kitchen to make it for us then and she said the kitchen was literally “closed”. I asked if they could make dessert and the answer was no.
While I was pleasantly surprised with the food, I must say we won’t go back as the service was just too disappointing. Usually when something like that happens, you expect a restaurant of some class to offer a discount, a desert or a drink on the house, or at least an apology from the manager – but we just got NONE of the above. The meal cost us something like $300 a head but we felt that we might have been treated better at Tsui Wah at least Tsui Wah always gets my order right…
張貼