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2025-01-26
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Staff are condescending, young, and don't take feedback or criticism very well. Even when a customer is wrong, they are still CORRECT. Even if your bosses are wrong, they are still correct - life lesson. I don't need your staff smirking and laughing on their microphones in the background. The issue is that your english menu is wrong and shows two sushi sea bream upon sets. The order, as recorded on the phone, also shows the same. If only one sea bream udon arrives, then of course the customer wi
The issue is that your english menu is wrong and shows two sushi sea bream upon sets. The order, as recorded on the phone, also shows the same. If only one sea bream udon arrives, then of course the customer will challenge and ask where the other identical udon.
However, you do not even realise that your english menu has an error. Both sets say sea bream upon (refer to picture), and so does the bill. Your Chinese version of the menu seems correct. SO IS THE Customer wrong here to ask and challenge??
Instead, I get laughed and mocked by your staff.
Never coming back here again with your stupendous 60-minute eating limit. plenty of choices upstairs or elsewhere.
張貼